{"id":11472,"date":"2023-07-12T11:19:29","date_gmt":"2023-07-12T09:19:29","guid":{"rendered":"https:\/\/mesutronic-old.lautundklar.dev\/?page_id=11472"},"modified":"2025-04-29T14:57:52","modified_gmt":"2025-04-29T12:57:52","slug":"helpdesk","status":"publish","type":"page","link":"https:\/\/showcase.mesutronic.de\/de\/helpdesk\/","title":{"rendered":"Helpdesk &#038; Stillstand"},"content":{"rendered":"<div id='av_section_1'  class='avia-section av-18jvve8-2242c5fc03a186d78d24defe08673305 main_color avia-section-no-padding avia-no-border-styling  avia-builder-el-0  el_before_av_section  avia-builder-el-first  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><main  role=\"main\" itemprop=\"mainContentOfPage\"  class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-11472'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ryb3io-fea245c254f3486c0a28549470abad84\">\n.avia-image-container.av-ryb3io-fea245c254f3486c0a28549470abad84 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-ryb3io-fea245c254f3486c0a28549470abad84 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-ryb3io-fea245c254f3486c0a28549470abad84 av-styling- avia_animated_image av-animated-when-visible-95 top-to-bottom avia-align-center  avia-builder-el-1  avia-builder-el-no-sibling '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" class='wp-image-27939 avia-img-lazy-loading-not-27939 avia_image ' src=\"https:\/\/showcase.mesutronic.de\/wp-content\/uploads\/2025\/04\/ds-service-v3-1-DE.png\" alt='' title='ds-service-v3-1-DE'  height=\"1090\" width=\"2540\"  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/showcase.mesutronic.de\/wp-content\/uploads\/2025\/04\/ds-service-v3-1-DE.png 2540w, https:\/\/showcase.mesutronic.de\/wp-content\/uploads\/2025\/04\/ds-service-v3-1-DE-300x129.png 300w, https:\/\/showcase.mesutronic.de\/wp-content\/uploads\/2025\/04\/ds-service-v3-1-DE-1030x442.png 1030w, https:\/\/showcase.mesutronic.de\/wp-content\/uploads\/2025\/04\/ds-service-v3-1-DE-768x330.png 768w, https:\/\/showcase.mesutronic.de\/wp-content\/uploads\/2025\/04\/ds-service-v3-1-DE-1536x659.png 1536w, https:\/\/showcase.mesutronic.de\/wp-content\/uploads\/2025\/04\/ds-service-v3-1-DE-2048x879.png 2048w, https:\/\/showcase.mesutronic.de\/wp-content\/uploads\/2025\/04\/ds-service-v3-1-DE-1500x644.png 1500w, https:\/\/showcase.mesutronic.de\/wp-content\/uploads\/2025\/04\/ds-service-v3-1-DE-705x303.png 705w\" sizes=\"(max-width: 2540px) 100vw, 2540px\" \/><\/div><\/div><\/div>\n<\/div><\/div><\/main><!-- close content main element --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ljzhx2ys-671c2bebf64af03752ea7d6a5eaa3474\">\n.avia-section.av-ljzhx2ys-671c2bebf64af03752ea7d6a5eaa3474{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/showcase.mesutronic.de\/wp-content\/uploads\/2023\/06\/ueber-mesutronic.jpg);\nbackground-position:0% 0%;\nbackground-attachment:scroll;\n}\n<\/style>\n<div id='av_section_2'  class='avia-section av-ljzhx2ys-671c2bebf64af03752ea7d6a5eaa3474 main_color avia-section-huge avia-no-border-styling  avia-builder-el-2  el_after_av_section  el_before_av_section  with-mask overlay av-desktop-hide av-medium-hide av-small-hide av-mini-hide avia-bg-style-scroll container_wrap fullsize'  data-section-bg-repeat='no-repeat'><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-11472'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-pwd25z-da9d3216e69a15479fce38fd9883f379\">\n#top .flex_column.av-pwd25z-da9d3216e69a15479fce38fd9883f379{\nmargin-top:100px;\nmargin-bottom:100px;\n}\n.avia_transform .flex_column.av-pwd25z-da9d3216e69a15479fce38fd9883f379{\n-webkit-animation-duration:1.5s;\n-moz-animation-duration:1.5s;\nanimation-duration:1.5s;\n}\n.responsive #top #wrap_all .flex_column.av-pwd25z-da9d3216e69a15479fce38fd9883f379{\nmargin-top:100px;\nmargin-bottom:100px;\n}\n<\/style>\n<div class='flex_column av-pwd25z-da9d3216e69a15479fce38fd9883f379 av_two_third  avia-builder-el-3  avia-builder-el-no-sibling  first flex_column_div av-animated-generic fade-in-left '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ljzhxv9q-ee3f6bb17276a01fc9cb34fe9c8a2f11\">\n#top .av_textblock_section.av-ljzhxv9q-ee3f6bb17276a01fc9cb34fe9c8a2f11 .avia_textblock{\ncolor:#ffffff;\n}\n<\/style>\n<section  class='av_textblock_section av-ljzhxv9q-ee3f6bb17276a01fc9cb34fe9c8a2f11'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><h1>Helpdesk<\/h1>\n<p>Services<\/p>\n<\/div><\/section><\/div>\n<\/p>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av_section_3'  class='avia-section av-1j5vl3r-07628c8e5b29dfca4fa1a49293ade639 main_color avia-section-default avia-no-border-styling  avia-builder-el-5  el_after_av_section  el_before_av_section  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-11472'><div class='entry-content-wrapper clearfix'>\n<div class='flex_column av-3i3urb-e930ae9b97e470df09a4442a60c8671f av_one_full  avia-builder-el-6  el_before_av_one_half  avia-builder-el-first  first flex_column_div '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ljzhzcjf-7be7a8c8143ca310031b9923aeec0a64\">\n#top .av-special-heading.av-ljzhzcjf-7be7a8c8143ca310031b9923aeec0a64{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-ljzhzcjf-7be7a8c8143ca310031b9923aeec0a64 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-ljzhzcjf-7be7a8c8143ca310031b9923aeec0a64 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-ljzhzcjf-7be7a8c8143ca310031b9923aeec0a64 av-special-heading-h3 blockquote modern-quote  avia-builder-el-7  avia-builder-el-no-sibling '><div class='av-subheading av-subheading_above'><p>Diese Vorteile bietet Ihnen Mesutronic<\/p>\n<\/div><h3 class='av-special-heading-tag'  itemprop=\"headline\"  >UNTERST\u00dcTZUNG F\u00dcR UNSERE KUNDEN<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='flex_column av-igzadz-f5e2dcc2861a20dacee95d2160cb6b22 av_one_half  avia-builder-el-8  el_after_av_one_full  el_before_av_one_half  first flex_column_div column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ljzi3qrv-b71f955d109ed7797e624a66a1a180b5\">\n#top .avia-icon-list-container.av-ljzi3qrv-b71f955d109ed7797e624a66a1a180b5 .iconlist_icon{\ncolor:#ffffff;\nbackground-color:#b21412;\n}\n<\/style>\n<div  class='avia-icon-list-container av-ljzi3qrv-b71f955d109ed7797e624a66a1a180b5  avia-builder-el-9  avia-builder-el-no-sibling '><ul class='avia-icon-list avia_animate_when_almost_visible avia-icon-list-left av-iconlist-big av-ljzi3qrv-b71f955d109ed7797e624a66a1a180b5 avia-iconlist-animate'>\n<li><div class='iconlist_icon av-ljzi2n1a-70da1e4d0814b0aaff6234710a975b81 avia-font-entypo-fontello'><span class='iconlist-char' aria-hidden='true' data-av_icon='\ue812' data-av_iconfont='entypo-fontello'><\/span><\/div><article class=\"article-icon-entry av-iconlist-empty\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >Erstsupport per Telefon oder Email direkt durch ausgebildete Servicetechniker, ohne Callcenter und Warteschleife<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-ljzi2n1a-4-b13e5d80c09d9f038cb7cb5c7d3717d7 avia-font-entypo-fontello'><span class='iconlist-char' aria-hidden='true' data-av_icon='\ue812' data-av_iconfont='entypo-fontello'><\/span><\/div><article class=\"article-icon-entry av-iconlist-empty\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >24\/7 Notfallnummer ohne Zusatzkosten mit R\u00fcckrufservice au\u00dferhalb regul\u00e4rer Gesch\u00e4ftszeiten<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-ljzi2n1a-3-d738846875c9f3bbfa39e0cbd8042886 avia-font-entypo-fontello'><span class='iconlist-char' aria-hidden='true' data-av_icon='\ue812' data-av_iconfont='entypo-fontello'><\/span><\/div><article class=\"article-icon-entry av-iconlist-empty\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >Angebotserstellung in der Regel am Tag der Bedarfsmeldung<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-ljzi2n1a-2-3400397ac974fb8df8a03220391c0856 avia-font-entypo-fontello'><span class='iconlist-char' aria-hidden='true' data-av_icon='\ue812' data-av_iconfont='entypo-fontello'><\/span><\/div><article class=\"article-icon-entry av-iconlist-empty\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >Ist ein Vor-Ort Service notwendig, liegt die durchschnittliche Wartezeit in Deutschland und \u00d6sterreich bei unter 2 Tagen<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-ljzi2n1a-1-63d45053c6f616e143d823ea3b10c298 avia-font-entypo-fontello'><span class='iconlist-char' aria-hidden='true' data-av_icon='\ue812' data-av_iconfont='entypo-fontello'><\/span><\/div><article class=\"article-icon-entry av-iconlist-empty\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >Moderate Kosten f\u00fcr Reisezeit und Reiseweg durch vier Servicest\u00fctzpunkte in Deutschland<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-ljzi2n1a-1-1-ead489093d4c249dba27669ef585b808 avia-font-entypo-fontello'><span class='iconlist-char' aria-hidden='true' data-av_icon='\ue812' data-av_iconfont='entypo-fontello'><\/span><\/div><article class=\"article-icon-entry av-iconlist-empty\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >Detaillierte Beratung, Berichterstattung und Tipps zur Ausfallpr\u00e4vention<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<\/ul><\/div><\/div><div class='flex_column av-lreelz-2e1268e1ca2a6a4c7500d33e35c630ab av_one_half  avia-builder-el-10  el_after_av_one_half  avia-builder-el-last  flex_column_div column-top-margin'     ><section  class='av_textblock_section av-ljzi8e2g-82a9292535383af75e177b36c4ace431'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Eine reibungslose Integration von Fremdk\u00f6rperdetektionssystemen in den Betriebsablauf stellt speziell Kunden mit weniger Erfahrung in diesem Bereich vor Herausforderungen. Abhilfe schaffen die Inbetriebnahmepakete von Mesutronic. Nach abgeschlossener mechanischer und elektronischer Installation unterst\u00fctzt Sie ein ausgebildeter Servicetechniker bei der Ersteinrichtung des Systems. Erfahrene Benutzer profitieren von der Einweisung in technische Neuerungen oder sch\u00e4tzen einfach das Plus an Sicherheit und Optimierung.<\/p>\n<p>Trotz vorbeugender Ma\u00dfnahmen k\u00f6nnen durch Verschlei\u00df, unsachgem\u00e4\u00dfe Anwendung oder Unf\u00e4lle unvorhergesehene Leistungsprobleme oder Ausf\u00e4lle an Systemen auftreten. Speziell bei diesem worst case ist es wichtig, schnell, umfassend und kompetent Hilfe zu bekommen, wie es die Mesutronic Leitlinien vorschreiben.<\/p>\n<\/div><\/section><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av_section_4'  class='avia-section av-2q9hcqf-7f959c0e4fb193a1e5800bf5fa31f2d0 main_color avia-section-default avia-no-border-styling  avia-builder-el-12  el_after_av_section  avia-builder-el-last  curved-top avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-11472'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-27ya7qv-31034f88cacd70a7cc841c76ac3fb619\">\n.avia_transform .flex_column.av-27ya7qv-31034f88cacd70a7cc841c76ac3fb619{\n-webkit-animation-duration:4s;\n-moz-animation-duration:4s;\nanimation-duration:4s;\n}\n<\/style>\n<div class='flex_column av-27ya7qv-31034f88cacd70a7cc841c76ac3fb619 av_one_half  avia-builder-el-13  el_before_av_one_half  avia-builder-el-first  first flex_column_div av-animated-generic fade-in-up '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ljziahij-fea553a1b12bb905c69286ac87cecc6f\">\n#top .av-special-heading.av-ljziahij-fea553a1b12bb905c69286ac87cecc6f{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-ljziahij-fea553a1b12bb905c69286ac87cecc6f .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-ljziahij-fea553a1b12bb905c69286ac87cecc6f .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-ljziahij-fea553a1b12bb905c69286ac87cecc6f av-special-heading-h3 blockquote modern-quote  avia-builder-el-14  el_before_av_textblock  avia-builder-el-first  font-size-50'><div class='av-subheading av-subheading_above'><p>Ihr schneller Draht zu unseren Spezialisten<\/p>\n<\/div><h3 class='av-special-heading-tag'  itemprop=\"headline\"  >KONTAKT ZUM<br \/>\nSERVICE-TEAM<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-ljzibmr2-539d24407f2b2bc709e93bd9aba703d2'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock column-top-margin'  itemprop=\"text\" ><p><strong>Mesutronic GmbH<\/strong><\/p>\n<p>Hackenfeld 13<br \/>\n94259 Kirchberg im Wald<br \/>\nGermany<\/p>\n<p>Tel.: <a href=\"tel:+49 9927 9410 0\">+49 9927 9410 0<\/a><br \/>\nFax: <a href=\"fax:+49 9927 1732\">+49 9927 1732<\/a><br \/>\nE-Mail: <a href=\"mailto:service@mesutronic.de\">service@mesutronic.de<\/a><\/p>\n<\/div><\/section><\/p><\/div>\n<style type=\"text\/css\" 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itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" class='wp-image-14485 avia-img-lazy-loading-not-14485 avia_image ' src=\"https:\/\/showcase.mesutronic.de\/wp-content\/uploads\/2023\/07\/IMG_5717_CallCenter.jpg\" alt='' title='IMG_5717_CallCenter'  height=\"622\" width=\"512\"  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/showcase.mesutronic.de\/wp-content\/uploads\/2023\/07\/IMG_5717_CallCenter.jpg 512w, https:\/\/showcase.mesutronic.de\/wp-content\/uploads\/2023\/07\/IMG_5717_CallCenter-247x300.jpg 247w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/><\/div><\/div><\/div><\/div>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":18,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-11472","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/showcase.mesutronic.de\/de\/wp-json\/wp\/v2\/pages\/11472","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/showcase.mesutronic.de\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/showcase.mesutronic.de\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/showcase.mesutronic.de\/de\/wp-json\/wp\/v2\/users\/18"}],"replies":[{"embeddable":true,"href":"https:\/\/showcase.mesutronic.de\/de\/wp-json\/wp\/v2\/comments?post=11472"}],"version-history":[{"count":3,"href":"https:\/\/showcase.mesutronic.de\/de\/wp-json\/wp\/v2\/pages\/11472\/revisions"}],"predecessor-version":[{"id":27943,"href":"https:\/\/showcase.mesutronic.de\/de\/wp-json\/wp\/v2\/pages\/11472\/revisions\/27943"}],"wp:attachment":[{"href":"https:\/\/showcase.mesutronic.de\/de\/wp-json\/wp\/v2\/media?parent=11472"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}